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Patient Portal Information

Written by Serenity Health Care Center on . Posted in Uncategorized.

TEXT US AT: 262-599-6346

Secure online platform that gives our patients convenient, 24-hour access to personal health information.

Take advantage of our Serenity Health Care Center patient portal

Serenity Health Care Center’s patient portal can be accessed at:

Access The Patient Portal

For any questions, speak with our patient care expert today. Take advantage of the Serenity Health Care Center patient portal.

What is a patient portal?

The patient portal is a secure online website that gives our patients convenient, 24-hour access to personal health information from wherever they are.

What information can be accessed through my patient portal account?

Think of the patient portal as our virtual front desk for your administration needs.

  • Double-check your scheduled appointment information
  • Review and pay your bills online
  • Send your Serenity practitioner secure messages
  • View your personal images and documents before and after your appointments
  • Change how you prefer us to communicate with you: email, SMS, or phone calls

How can I sign in to my patient portal account?

Our patient portal is free of charge. This service is simple to use, and you can sign in at
any time 24/7. Ask our front desk for more information, (262) 522-8640.

Release of records: How can I send Serenity Health Care Center copies, labs, or records?

  • You can download the release of records form on the Patient Portal and submit that to your provider who ordered the tests. They will be sent directly to us from that provider.
  • When you send records, please combine all your records into one PDF file.
  • Please upload the PDF into the Patient Portal as one document.
  • NO screenshots or pictures of results are accepted.
  • We do not have access to hospital records. If you would like us to review records at your appointment, please either bring them with you or have them sent to us.

How can I sign in to my patient portal account?

Our patient portal is free of charge. This service is simple to use, and you can sign in anytime 24/7. Ask our front desk for more information at (262) 522-8640.

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Labs & Panels

Written by Serenity Health Care Center on . Posted in Uncategorized.

Labs & Panels

Serenity Health Care Center offers labs and panels for a detailed look at what’s going on inside your body. To learn more about our packages, please contact our team at (262) 522-8640.

Lyme Testing Panel

Hormone Panel

Heavy Metals Lab

Cardio Metabolic Lab

Micronutrient Lab

Food Sensitivities Lab

Microbiome Stool Panel

Genetics Testing

Anti-Aging Telomere Lab

Brain Neurotransmitter Lab

Resources

Written by Dr. Debra Muth on . Posted in Uncategorized.

Health Resources for Serenity’s Patients Who Want to Know More

Get educated about your health and Functional Medicine

Our Integrative Medicine center near Milwaukee [home] considers patients a valuable part of our Functional Medical team because only you can consistently implement the treatments.

You will partner with us as we tackle your healthcare issues to achieve optimal health.

By providing you with additional educational information and resources, we try to empower you.

Explore Serenity’s resources section and often return for new information and updates

We’ve included something for everyone:

  • Lab Tests

    Did you know that you can order lab tests online? Of course, you will need an experienced Serenity professional to evaluate the results and then guide you through the right holistic treatments and protocols.
    Feel free to delve into what tests you can order!

    Order Lab Tests Here

  • Podcast

    Listen during your breaks, gym time, ironing or commute. There is no cost.

    Gathering information about your health directly from a trusted Serenity practitioner has never been easier.

    Subscribe to the Podcast

  • Recipes and Tips

    Nutrition is vital in your general and preventive health care. Therefore, we offer recipes in our Serenity Health Kitchen and educational resources such as “10 Tips for a Gluten-Free Kitchen.”

    See Recipes Here

  • Supplement Store

    Order high-quality supplements from our online Supplement Store as recommended by your health care team.

    These supplements meet the quality standards that guarantee vitamins and supplements’ efficacy.

    Order Now

  • Online Video Appointments

    Are you a patient that travels, lives abroad or needs remote care? Your provider is happy to stay in touch with an online appointment if you need one!

    Please remember that our time zone and office hours still apply, but exceptions are sometimes possible.

    Book Today

  • Lifetime Membership to Serenity U

    We invite you to sign up for our Serenity U program.

    You will receive access to over 100 videos and numerous downloadable PDF files that teach you about alternative medicine and how to take care of yourself.

    Read more

Discover the nuts and bolts about Serenity Health Care Center

We understand that insurance information can be tedious, but it’s something that patients need and want to master in order to optimize their care. We’ve included a FAQ’s section that may provide you with helpful information.

Our health care team does our best to provide patients with the resources we believe will enhance their knowledge and education. Our goal is to treat the whole person – body and mind. Having this information readily available is helpful and therapeutic.

Of course, every member of our team is always willing to answer questions and provide information in person—our people are one of our best resources!

GET IN TOUCH

FAQ

Here are some questions we are often asked.
Feel free to ask any questions by submitting a contact form to us, our team will contact you with an answer or advise you what to do.

Frequently Asked Questions

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The Dark Side Of Injury

Written by Dr. Debra Muth on . Posted in Uncategorized. No Comments on The Dark Side Of Injury

Navigating the “Dark Side” of the Worker’s Compensation Industry

A medical provider shares her experience on how you can protect yourself and family!

An Interview with Dr. Debra Muth
February 4, 2015

THE DARK SIDE OF INJURY

Americans are in an unusual situation these days, they are caught between being injured and trying to financially stay a float. Many are accused of being free loaders! How many people have you heard talk about these free loaders and their lawyers who are getting rich from suing doctors and taking advantage of the personal injury and worker compensation systems?

Well according to Dr. Debra Muth it really isn’t that easy!

“Innocent people have had their lives changed forever because of work related injuries, medical malpractice and legal malpractice.”

In her new book, “The Dark Side of Injury,” Dr. Muth shares her experiences and offers information on how to navigate these systems to protect you and your family.

The key question Dr. Muth proposes is how can individuals be expected to support themselves when their injuries prohibit them to return-to work?

“The doctors and legal system have left them broke, injured and alone,” says Dr. Muth. “How do you support yourself, how do you pay for medical expenses and how do you stay functional in the world.” Dr. Muth asks.

During the last eight years Dr. Muth’s family has endured misery, injury, abuse from the medical and legal community. She has many horror stories about her family’s struggle with the worker’s compensation industry but decided it was important to have something good come of a bad situation and began writing a book to help the injured navigate our complex medical-legal disability system.

”I decided to write “The Dark Side of Injury”, to expose the medical world, the broken worker’s compensation industry and how the legal system does not necessarily work on your behalf when you suffer medical malpractice,” says Dr. Muth.

In her book Dr. Muth exposes the corruption behind the worker’s compensation industry, the medical community and how attorneys make money off your injury and get more money out of a deal than you, the injured.

Dr. Muth’s personal and insightful book provides the reader with information on how to protect yourself if you are injured, how to find a competent doctor and lawyer if needed.

“The Dark Side of Injury”, provides you with tools to navigate these systems in a way to protect you! You can purchase “The Dark Side of Injury” at Amazon.com, Serenity Health Care Center, and Henschel Publishing.com for $16.95.

TO PURCHASE YOUR COPY ON AMAZON

To read more articles, visit our blog. Click here.

Dr. Debra Muth’s


About the Author
Dr. Debra Muth, ND, WHNP, APNP, BAAHP, is a doctor who has literally healed herself.
During her twenties, serious health problems began to interfere with her career. In this book, she reveals what it means to be a medical practitioner who is virtually helpless to assist her husband when he was seriously injured on the job.

For media interviews, please call: (262) 522-8640

FAQs

Written by Serenity Health Care Center on . Posted in Uncategorized.

  • What is the best way to manage stress?

    Create and maintain a positive attitude in your life.  Make time each day to set forth positive intentions for yourself.  Surround yourself with people who bring you joy, make you feel good about yourself, and assist in reducing your stress levels.  Set clear boundaries in relationships, eliminating negative ones that contribute to your stress level.

  • What is a successful fat loss program?

    I believe there is a simple system to create fat loss.  First remove toxins.  Next, feed the body healthy food and clean water, balance hormones, and simply move the body.  I start by using the Purification Program from Standard Process. It assists the body in eliminating toxins and creates a foundation for healthy eating practices.  By eating organic whole foods, the body is nourished.  To prevent dehydration, we should consume one half our bodies’ weight, in ounces (for example, if you weigh 200 pounds, you should consume 100 ounces).  Many of us work all day in an office, sitting at computers, so activity rates fairly low on our to-do list.  Becoming active and moving on a daily basis allows our body to be used as intended–for work.   Thyroid function, adrenal hormones, and female and male hormones, need to be evaluated and corrected if imbalanced.  Balancing hormones is essential to weight loss.

  • What company do you recommend for saliva testing?

    I prefer  a company that uses an extraction method along with a direct assay method. Two companies I feel confident using are Labrix and ZRT Labs. They have proven to be reliable and results are received within one to three weeks.

  • Do you recommend bio-identical hormones to your patients?

    There are times when bio-identical hormones can be helpful for women and men to restore and balance their bodies. When I prescribe bio-identical hormones, I order them from a compounding pharmacy, and they are created in the proper dosage for each individual.

  • What supplements do you use?

    I prefer whole food nutrition whenever possible.  I believe the body needs to be fed with food that heals.  I was taught that food is thy medicine, and medicine is thy food.  The body needs nourishment or it will starve.  I provide Standard Process supplements for all my patients who do not have food allergies.  For people with food allergies, I use products free from their allergens, which are synthetically made.  For synthetic supplements, I use Perque, Prothera, Pure Encapsulations and Thorne.

  • Is Adrenal Fatigue Real?

    Adrenal fatigue is a term used to describe people who are suffering from fatigue.  This occurs when the body is in a “fight or flight” response for an extended period of time.  Our bodies were not meant to remain in this response cycle, every day, all day. Our American lifestyle exposes many of us to high stress levels daily.  Over time, the body is no longer able to produce hormones at appropriate levels. The production of high cortisol in the early stage of adrenal fatigue causes weight gain and an adrenaline rush. Once the cortisol levels fall, extreme fatigue and multiple other symptoms result. Take our quiz to see if you suffer from Adrenal Fatigue.

  • At what age would you recommend a baseline female hormone test?

    This is a fantastic question! In an ideal world, a person would get a baseline hormone panel at age 20. This is because hormones peak at age 20.  If testing was conducted at this early age, we could evaluate optimal levels for each individual. In the real world, this rarely happens. For women, a hormone test is usually done when symptoms arrive or shortly before.  In my practice, this occurs between 38-42 years of age.

  • Do you offer financing options?

    Yes we do!  0% interest for 3-18+ months (credit permitting). For information, please visit www.shorrsolutions.com/Financing/Serenity-Health-Care-Center

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Health Quizzes

Written by Serenity Health Care Center on . Posted in Uncategorized.

Health Quizzes

Lyme Disease Symptom Sheet

LYME DISEASE SYMPTOM SHEETDownload

Gluten Sensitive

Gluten-sensitivity-questionsDownload

Hypothyroid

Thyroid-questionnaireDownload

Anti-Aging

Anti-aging-questionnaireDownload

Perimenopause/Hormone Imbalance

Assement-hormoneDownload

Adrenal Fatigue

Adrenalfatigue-questionnaireDownload

Blood Sugar Questionnaire

Blood-sugar-questionnaireDownload

Are You Toxic Questionnaire

Are-you-toxic-questionnaireDownload

Female Decreased Sexual Desire Screener

Female-decreased-sexual-desire-screenerDownload

Androgen Deficiency in the Aging Male Questionnaire

adam-questionnaire-about-symptoms-of-low-testosteroneDownload

Testosterone Questionnaire

Testosterone questionnaireDownload

Introducing DirectLabs Wellness Testing!

Serenity Health Care Center is proud to offer Blood Chemistry Wellness test kits through DirectLabs LLC. Comprehensive lab testing for Anemia, Cardio Health Tests, Liver Profiles, General Health Panels. Quality testing to help you when confronted with health concerns.

Go to Serenity Health Care Center DirectLabs page for purchasing tests or call 1-800-908-0000 and give the code R-SERE

DirectLabs-SelfTestingKits

Insurance/Costs

Written by Serenity Health Care Center on . Posted in Uncategorized.

Serenity Health Care S.C., Financial Policy

Need Financing for your care, CLICK HERE to apply for financing.

Office visits with a physician are often covered by insurance. Since we are considered a non-traditional clinic, and we do not contract with insurance companies, some tests and services, as well as the office visit, may not be covered. Serenity Health Care will submit each patient’s claims to insurance, but any remaining balance owed is the patient’s responsibility. Payment is expected at the time of service, but statements will be mailed monthly for remaining balances.

WE SALUTE YOU!
ACTIVE DUTY MILITARY, VETERANS AND FAMILIES (CASH PATIENTS) – 20% DISCOUNT ON ALL SERVICES!

Serenity Healthcare providers and staff salute the service our active-duty military, veterans and their families have provided to our country. In honor of your service, we are pleased to offer a 20% discount on ALL of our services for cash patients. When you schedule a medical, nutritional, or other alternative health services treatment, you will receive a 20% discount off our cash prices.

When scheduling your appointment, please mention this discount and provide verifiable proof of military status of service at the time of your visit.

Thank you for your service! We look forward to welcoming you to Serenity Healthcare Center.

AFFORDABLE HEALTH CARE PATIENT ADVISORY:

In response to inquiries about the Affordable Care Act (Obamacare), Serenity Health Care advises our patients that we DO NOT participate in any healthcare exchanges. Should you wish to be seen by a Serenity Health Care practitioner, you may do so by paying our fee-for-service rates.

Dr. Brown and Dr. Muth requires payment at the time of service, we do accept Visa, MasterCard, check or cash. Serenity will provide you a billing sheet that you can submit to your insurance company on your own, if you choose.

At the time of scheduling, new patients are required to pay a down payment of $150 is required to hold your appointment. When you are seen the down payment will be applied to your charges. If you cancel your appointment over 72 hours in advance of your appointment the down payment will be refunded, but if you do not show for your appointment or cancel less than 72 hours in advance your down payment will be forfeited.

Payment in full is required within 90 days of the date of service or once the claim has been processed by insurance, for in-network providers in order to continue services with any of the Serenity Health Care Center practitioners.

For out-of-network providers payment in full is due at the time of service unless prior arrangements have been made.

Payment can be made with cash, credit card, personal check or you may enroll in our Patient Payment Plan.

I acknowledge that I have received a copy of Serenity Health Care Center’s financial policy and agree to the terms of payment due.

I authorize release of my medical record information, pursuant to applicable federal and state laws, rules and regulations, to third party payers and other providers participating in my care, that agree to treat my information in a confidential manner in accordance with all applicable federal, state, and local laws.  I further authorize any other individual or entity that has provided health care to me to release to Serenity Health Care, any and all of my medical record information, whether in printed or electronic form, needed to provide me with informed care.  I may revoke my consent for the release of this information at any time, except to the extent that action has been taken in reliance on the consent.

I authorize Serenity Health Care Center to release any medical information about me and/or my dependents to the appropriate entity and its agents needed to determine these benefits payable for related services.

I agree to pay all applicable charges, which are not paid in full by my insurance.  If amounts due to Serenity Health Care Center are not paid according to this financial policy, the account shall be deemed delinquent.  For every 30 days the account is delinquent you can be charged a 4% interest rate. In the event that I default on payment of my account, I understand I am responsible for all costs incurred on the collection of my account, including court cost and reasonable attorney’s fee.  If the debt is assigned to a third party collection agency, I agree to be responsible for collection fees and interest due to amounts in default.

Yes we do!  0% interest for 3-18+ months (credit permitting). For information, please visit www.shorrsolutions.com/Financing/Serenity-Health-Care-Center

Out Of Town

Written by Serenity Health Care Center on . Posted in Uncategorized.

Hotel Information

Serenity Health Care Center is located in Waukesha, WI – just 30 minutes outside of Milwaukee, WI.

Serenity Health Care Center
1708 Paramount Court
Waukesha, WI 53186
Phone: (262) 522-8640

For our patients traveling from out of town, please consider the following nearby hotels:

Holiday Inn
N14 W24140 Tower Place
Waukesha, WI 53188
Phone: (262) 506-6300

https://www.ihg.com/holidayinn/hotels/us/en/pewaukee/pkehi/hoteldetail

*you will receive a discounted rate at this Holiday Inn by mentioning your appointment at Serenity Health Care Center.

Extended Stay America Hotel
2520 Plaza Court
Waukesha, WI 53186
Phone: (262) 798-0217

https://www.extendedstayamerica.com/hotels/wi/milwaukee/waukesha

If you have any questions, or encounter any issues, please call Serenity Health Care Center at (262) 522-8640.

Serenity Health Kitchen

Written by Serenity Health Care Center on . Posted in Uncategorized.

Treat the whole body by utilizing nutrition, supplements, and detoxification.

Serenity Health Kitchen

We have complied a list of recipes that are allergy free and we have tested. We will continue to grow this list.

If you have a recipe your family loves and want us to add it, please send it via private message to our Facebook page.

Enjoy!

You will learn to prepare these quality foods quickly and easily while staying within budget and creating a healthy lifestyle.

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Laboratory

Written by Serenity Health Care Center on . Posted in Uncategorized.

Laboratory

Introducing DirectLabs Wellness Testing

Serenity Health Care Center is proud to offer Blood Chemistry Wellness test kits through DirectLabs LLC. Comprehensive lab testing for Anemia, Cardio Health Tests, Liver Profiles, General Health Panels. Quality testing to help you when confronted with health concerns.

Go to Serenity Health Care Center DirectLabs page for purchasing tests or call 1-800-908-0000 and give the code R-SERE

Accesa Labs – Lab Testing Designed for Women