Effective Date: 1st January 2026

Welcome to Serenity Healthcare Center. By accessing or using our website (the “Site”) and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Medical Disclaimer

The content on this Site, including text, graphics, images, and other material, is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

2. Mobile Terms of Service (SMS)

By opting into the Serenity Healthcare Center mobile program (including but not limited to appointment reminders, wellness tips, and marketing promotions), you agree to the following:

• Consent: You agree to receive recurring automated marketing text messages and reminders at the phone number provided. Consent is not a condition of purchase.
  
• Frequency: Message frequency varies based on your interactions with us.
  
• Rates: Message and data rates may apply. Serenity Healthcare Center does not charge for receiving text messages, but your carrier’s standard rates apply.
  
• Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the message “STOP,” we will send you a confirmation text. You will no longer receive SMS messages from us unless you re-subscribe.
  
• Support: For help, reply HELP to any of our messages or email info@serenityhealthcarecenter.com
  
• Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  
• Liability: Carriers are not liable for delayed or undelivered messages.

3. Appointments and Cancellations

Our goal is to provide quality individualized medical care in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers but our other patients as well. Please refer to our separate Cancellation Policy for specific details regarding fees and notice requirements.

4. Intellectual Property

All content on this Site is the property of Serenity Healthcare Center and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

5. Limitation of Liability

Serenity Healthcare Center and its employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Site or the services provided.

6. Third-Party Links

This Site may contain links to third-party websites (such as Fullscript or RepeatMD). We are not responsible for the content or privacy practices of these external sites.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site constitutes acceptance of the updated terms.

9. Contact Information

If you have any questions about these Terms, please contact us at: Serenity Healthcare Center 1708 Paramount Court, Waukesha, WI 53186 Phone: 262.522.8640 Email: info@serenityhealthcarecenter.com