You may contact the office via the website CONTACT US form (above on this page) by phone, SMS, or email.
Please choose only one communication vehicle at a time. We have multiple staff members managing different communication methods, so it is easy for us to duplicate your messages, which slows down the response time.
You will meet with an experienced, highly trained provider who will complete an assessment and together, you will develop a care plan.
We ask that you undergo Thermography, which provides insight into what & where inflammatory conditions are present in the body. Thermography helps to navigate testing and treatment options, which saves you time and money.
In addition, an initial biofeedback session will identify infection and stressed organ systems.
Depending on your condition, we may order the appropriate laboratory tests. We may also ask for your medical history records for us to investigate in-depth before your next visit.
You and your provider will agree on a detailed treatment plan and follow-up recommendations during the initial appointment.
Don’t worry! If your labs are abnormal, we will contact you ASAP. If your results are normal, they will be discussed at the next appointment.
Outside & specialty labs take 2-4 weeks to be received. We will contact you via your pre-defined preferred information method (phone, email, SMS).
We will contact you regarding lab results ONLY if there is something abnormal. If they are normal, we will review them at your next appointment.
If you haven’t heard from us in 4 weeks, you may confirm that we have received them by contacting the office four weeks after you had the tests drawn.
When you send records, please combine all your records into one PDF file.
Please upload the PDF into the Patient Portal as one document.
We recommend a variety of professional-grade supplements. We offer an online dispensary called Fullscript anyone can sign up for Serenity’s negotiated discounts with a company that offers thousands of products here. They are all vetted for quality.
However, your Serenity provider will prescribe the right supplements for you during an appointment. We can arrange a regular home or office delivery via our Supplement Store service.